Talk Extras Talk: The science of conversation Listen to examples of conversations from the book: p5 Hyla and Nancy p7 Dad and Liz p11 and 201 Calling the doctor’s p18 and 68 Dana and Gordon p104 and 163 Crisis negotiation p152 and 155 Doctor-patient training p161 Paying at an art gallery p165 Crisis negotiation p169 Calling mediation p192 Emergency call p231 Simulated police interview p232 Real police interview