Effective practices for client engagement in workplace interactions

Customer Engagement 2016 will lead the industry in driving excellence within the customer engagement space. This is the flagship event for the DMA’s Customer Engagement campaign and will feature the results from the first in a three-part research series, as well as key thinking from experts in the field. From how C - suite can overcome operational and cultural barriers, to implementation - level tactics and techniques;this annual summit will explore the combined effectiveness of data, technology and creativity.